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Frequently Asked Questions

We’ve collected the most common questions to help you get the most out of SlidesDepot.

I’m a premium member logged in, but I’m not able to download premium resources. What can I do?

This usually happens because of a browser cache issue. Please try a hard refresh. On Windows, press Ctrl + F5 and on Mac, press Cmd + Shift + R. If the problem remains, contact our support team. We will assist you as soon as possible.

How many templates can I download?

We have 3 subscription plans: Basic, Standard, and Pro.
The Basic plan offers 50 downloads per month or 10 downloads per day, ideal for casual users.
The Standard plan increases limits to 300 downloads per month or 20 downloads per day, suitable for more frequent users.
The Pro plan is designed for power users and teams, with no monthly download cap and up to 30 downloads per day. This plan provides the most flexibility and access to all templates.

Which software and versions do I need to use your files? 

Our templates are compatible with Microsoft PowerPoint 2007 or later and can also be edited in Google Slides. These programs ensure smooth editing and full support for all design elements.Shape 

Can I really download all resources by paying only $ 6.99?

Yes You can access the entire SlidesDepot library with the Basic Plan priced at $6.99 per month This plan allows you to download up to 50 resources each month with a daily limit of 10 downloads New templates are added regularly so you will always find fresh designs to work with

Are your resources Mac/PC compatible? 

Yes. All PowerPoint templates work perfectly on both Mac and PC. Keynote templates, however, are designed only for Mac users. 

Why do you need my personal information?

We use your information only to send important updates, manage your account, and notify you about new releases. You may unsubscribe from our emails at any time.

What are the payment options?

We accept payments through secure and trusted online gateways. Your credit card details are never stored or accessed by SlidesDepot.

Can I use the free slides for a commercial project?

Yes, you can use all free templates for both personal and commercial projects. You may edit and customize them to fit your needs. If you like our free templates, supporting us by sharing the page would be appreciated.

Can I re-distribute or re-sell your resources?

Sorry, you cannot redistribute, resell, lease, license, or offer our templates to any third party. This includes uploading them to other websites or file-sharing platforms. Please review our license agreement for full details.

How can I cancel my subscription?

You can cancel your subscription at any time by logging into your SlidesDepot dashboard and selecting the cancel option. Your subscription will remain active until the end of the billing period.

What happens if I cancel my subscription?

If you cancel your subscription, your premium access will continue until the end of your paid period. For example, if your plan starts on the 10th and you cancel on the 20th, you can still download premium templates until the next billing date. Your account will stay active, and you can subscribe again at any time.

I’m not satisfied with your resources. Can I have my money back?

Yes. Refunds are available within the first seven days of your subscription, provided you have downloaded fewer than five files. You must cancel your subscription first and then contact us with your payment details so we can process your refund.